beautiful desert homw with pool showcasing Vello's listing quality control

Airbnb Superhost

10,000+ Reviews

Stress-Free Airbnb Management for Phoenix Short-Term Rentals

Maximize your revenue and finally find peace of mind with our dedicated, full-service local property management team.

Partnered with the Top Industry Service Providers

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The Pillars of Vello's Short-Term Rental Property Management

A suite of crafted services that together provide our clients a reliable, comprehensive solution for their properties.

24/7 Guest Communication

From initial inquiry to post-stay reviews, our team provides professional, round-the-clock support for your guests.

Housekeeping & Restocking

We perform 5-star cleanings and reset your property post-stay, ensuring your property is always guest-ready.

Listing Creation & Optimization

Our team creates compelling listings with professional photography to attract high-quality bookings.

Dynamic Pricing & Demand Data

We use market-leading data to adjust your rates in real-time, maximizing your income and occupancy.

Maintenance & Upkeep

We manage all routine maintenance and coordinate trusted vendors for any repairs, protecting your valuable asset.

Owner Portal & Reporting

Access financial reports, view booking calendars, and stay informed with our easy-to-use online owner portal.

Our Approach to Phoenix Vacation Rental Management

From the urban pulse of Downtown Phoenix and the historic charm of Encanto Village to the outdoor allure of South Mountain Village and the family-friendly appeal of Deer Valley, Vello provides short term rental property management deeply rooted in the Phoenix community.

We understand the unique appeal of each neighborhood—whether it’s the business travelers and event attendees utilizing the Phoenix Convention Center and nearby districts or the nature lovers exploring Camelback Mountain down to golf enthusiasts enjoying the region’s many courses. Our local expertise isn’t just a promise; it’s the foundation of how we deliver exceptional results for your property.

Proudly Serving the Greater Phoenix Area

  • Downtown Phoenix, Warehouse District, Roosevelt Row, Garfield
  • Midtown, Encanto Village, Willo Historic District, Coronado
  • Camelback East Village, Arcadia, Biltmore Area, Paradise Valley
  • North Mountain Village, Sunnyslope, Moon Valley, Lookout Mountain
  • Deer Valley, North Gateway, Tramonto, Norterra
  • Ahwatukee Foothills Village, The Lakes, Mountain Park Ranch, Warner Ranch
  • South Mountain Village, Laveen, Estrella Village, Central City South
  • Maryvale Village, Alhambra Village, West Phoenix, Avondale
  • And everything in between 👍

Our Client Testimonials

"They make us feel like we're the only clients." – Mary T.

Mary T.
We Love the Vello team! We've been with them 2 years now. Carter and his team helped us get set up, gave us ideas on outfitting the place, and now they basically manage all aspects of it for us. We are super pleased - they provide individual attention and makes us feel like we're the only clients. Any time there are issues with the house, they are on it. Highly recommend!
Andrew M.
Since joining Vello just over a year ago, my property has maintained above a 4.9 review rating and a high occupancy rate with an above average nightly rate. All thanks to Justin, his Tampa team, and the rest of the Vello team. If you have an Airbnb or rental in one of the cities that Vello manages in and especially in the Tampa Bay Area, I highly recommend working with Vello! They will treat your property as if they own it themselves.
Melinda H.
I found Vello online after a frustrating experience with my previous property manager, and I am thrilled with the results. The entire team—Carter, Will, Grant, and especially my personal manager, Donnovan—has been outstanding. They are consistently polite and kind, and their exceptional customer service ensures that you become a super host quickly.
Cecilia F.
I have had the pleasure of working with Vello as the manager of my property, and I cannot express enough how satisfied I am with their services. From the moment they took over, Will, Lilli, and the entire Vello team have demonstrated professionalism, reliability, and a deep understanding of the hospitality industry.
John A.
I have had the pleasure of working with Vello as the manager of my property, and I cannot express enough how satisfied I am with their services. From the moment they took over, Will, Lilli, and the entire Vello team have demonstrated professionalism, reliability, and a deep understanding of the hospitality industry.

The Vello Process

Streamline Your Vacation Rental Management in 3 Steps

1

Property Assessment

Consult with one of our local team members on your property’s performance potential for FREE.

2

Seamless Onboarding

We handle setup, listing, and optimization with ZERO onboarding fees.

3

Stress-Free Management

Enjoy passive income while we manage your vacation rental.

About US

The Vello Story

Vello started in New Orleans in 2014 with the mission of providing world class hospitality across the vacation rental market. Since then, we’ve grown to serve hundreds of clients and hosted tens of thousands of guests across 5 different major metro areas in the US.

Properties
250 +
Airbnb Rating
4.8 / 5
Guests Hosted
50000 +

Our FAQ

Still have Questions?

We replace guesswork with a data-driven strategy to ensure your property earns its maximum potential. Our team uses sophisticated dynamic pricing software that analyzes dozens of factors in real-time, including:

  • Local Market Demand: Tracking city-wide occupancy and booking pace.
  • Competitor Pricing: Adjusting rates based on comparable property performance.
  • Seasonal & Event-Based Trends: Capitalizing on holidays, conferences, and major events like concerts and sporting events.
  • Your Property’s Unique Attributes: Factoring in your specific amenities, reviews, and booking history.

“Full-service” means we handle every operational detail required to run a successful, 5-star short-term rental, allowing you to enjoy true passive ownership. Our service includes:

  • 24/7 Guest Services: Ensuring every guest has a professional, 5-star experience, which leads to better reviews for you.
  • Dynamic Listing & Marketing: Creating and optimizing your listing with professional photography to attract high-quality bookings across all major platforms.
  • Hotel-Quality Cleaning & Turnover: Coordinating professional cleanings and restocking after every guest, ensuring your property is always guest-ready.
  • Proactive Maintenance & Upkeep: Managing all routine upkeep and coordinating our trusted local vendors for any repairs to protect your asset.
  • Thorough Guest Screening: Implementing a robust screening process to ensure your property is always respected by responsible occupants.
  • Transparent Owner Reporting: Granting you 24/7 access to booking calendars, financial statements, and performance data through your online Owner Portal.

Our fee structure is simple and 100% performance-based. We charge a single, transparent percentage of the gross booking revenue your property generates.

This means we only make money when you make money, perfectly aligning our goals with yours. There are no hidden charges, no long-term contracts, and no fees for vacant nights. Our service is a proven investment that pays for itself through increased revenue and the complete removal of operational hassle.

For a detailed quote tailored to your property, please request a free, no-obligation property assessment.

Protecting your asset is our top priority. Our approach is built on a proactive, multi-layered system:

  1. Active Guest Screening: We implement a thorough screening process to ensure respectful, responsible occupants are staying in your home.
  2. Post-Stay Inspections: Our professional cleaning partners perform a detailed inspection after every single stay and immediately report any issues.
  3. Proactive Maintenance: We coordinate all routine and preventative maintenance—from landscaping to HVAC servicing—to keep your property in pristine condition.
  4. 24/7 Local Support: For any urgent repairs, our network of vetted, high-quality local vendors is on call, and we manage the entire process on your behalf.

Understanding these terms is key to defining your property’s strategy.

  • Short-Term Rentals (STR): These are typically stays of less than 30 days. This category is dominated by the traditional vacation rental market, catering to tourists and business travelers. STRs offer the highest potential nightly rate and are Vello’s area of expertise, as they require intensive, active management to maximize revenue.

  • Mid-Term Rentals (MTR): These stays generally last from one to nine months. They cater to traveling professionals like nurses, corporate relocations, or students. MTRs offer more stability than STRs but at a lower nightly rate.

  • Long-Term Rentals (LTR): These are standard residential leases, typically lasting 12 months or more. They offer the most stability and lowest operational demand but also generate the lowest equivalent nightly rate.

Ready to Unlock Your Property's Potential?

Our local property management team is ready to provide a free, no-obligation property assessment to show you how to make your rental ownership a stress free experience.